Domain Scams Still Alive & Well in 2023
We’ve heard from several clients who got hit with a Domain Slamming scheme. When we wrote this article several years ago, the bulk of the Domain Scams arrived via regular mail. Now they arrive via email and even social media.
What Is Domain Slamming?
Domain Slamming Is the act of tricking someone into transferring their domain registration from their existing registrar to a new registrar, and charging inflated registration fees as part of the process.
Here’s what you need to know to avoid falling victim to this scam.
What a Fake Domain Name Renewal Looks Like
An official-looking letter or email arrives stating that your domain name is about to expire (see examples further down on the page). At first glance, it looks legit enough and the notice is emphatic about how "Urgent" the matter is. You're not sure when your domain expires, so you pay the requested fee, fill out the form or paperwork and go about your business.
By completing this transaction, unknowingly, you have transferred the registration of your domain to an unscrupulous registrar and you’ve become the victim of “Domain Slamming.”
When you pay the slammer, you’ve transferred your domain to them and you are now their customer. Depending on your configuration, this can cause your website or email to go offline. In the worst case scenario, you can lose ownership of your domain. You’ve also probably paid more than your standard domain renewal.
Learn more about these other common scams:
How Domain Slamming Works
How Do Domain Slammers Get Your Information?
If you have not paid for a Private Registration, your web address, contact information and the date your domain expires are all public information. Domain slammers get this information and send out notices by mail or email.
Why Do Domain Slammers Try to Get You to Transfer Your Domain?
Usually, the slammer's goal is to get people to transfer domain names over to the slammer's registrar, usually at a much higher price than typical domain registrations.
How to Identify a Scam Domain Renewal
Beware the "Urgent Renewal Notice"
Scam Domain Registrations use Scary Language Like "Urgent" and "Failure to Complete."
The slammer makes it appear that they are your existing registrar (the company that registered your domain) and that they are routinely asking you to renew your domain. Sometimes, their notices contain warnings in big, bold print, such as, “URGENT RENEWAL NOTICE,” or, “YOUR DOMAIN IS ABOUT TO EXPIRE.”
Look for these Tell-Tale Words
Scam domain name renewals will almost always include language that "technically" identifies the notification as a solicitation. Typically the word "solicitation" or "offer" is somewhere in the communication which most likely protects them from legal action.
Don't Be Fooled!
- Ignore any correspondence from a registrar unless you know for certain that it is the company with whom you originally registered your domain.
Domain Slammers make it look like they are your registrar and they also make it appear as if they are giving you a great deal to renew your domain. Don’t fall for it. (See more examples of domain registration scams below » )
- If you do not know who your current registrar is, or if you do not know your domain expiration date, look it up.
As domain slammers have proven, it’s easy! Search the WhoIs database for your domain name and make note of your registrar and your expiration date.
Renew Your Domain Name Legitimately
If you are a SangFroid Web hosting client, we most likely renew your domain for you and send you an annual invoice. If you are not our client (or if you are our client but you login and manage your own accounts) you should simply log in to your domain registrar and renew prior to your domain expiration date.
You may receive renewal/expiration notices at 90, 60 and 30 days out from your actual registrar letting you know about the upcoming renewal or expiration.
- Extend your domain registration for many years. Renew your domain for 5 or even 10 years. You'll have peace of mind knowing that your domain is secure and paid-for.
- Set up auto-renewal. If you do not want to renew for many years, at least sign up for domain name auto-renewal. Your name will never lapse, and you can ignore all renewal solicitations. One less thing to worry about!
More Examples of Domain Name Registration Scams and Unnecessary Listing Services Solicitations Below
Example: Text of a Recent Domain Slamming Email from webnameregister.com
(which is currently flagged by Cloudflare as a suspected phishing website)
Message: The domain (s) listed below are due to expire in our certificate database within the next 24 hours:
*****. com (2021-09-03)
Subscribe to the ******* telegram channel and then don't say that you weren't warned: https://t.me/******* .
Your invoice is currently OVERDUE. Your automated payment method may have expired or failed for technical reasons.
Upon expiration, your registration will automatically enter into a grace period in PENDING-DELETE status. During this time, the domain certificate will not be accessible so any web site authentication or email services associated with it will stop working. Do take note that if no payment is made within next 3 days, all data will be purged and deleted.
SECURE ONLINE PAYMENT:
Please ensure that you submit payment in full AS SOON AS POSSIBLE to avoid any suspension or possible TERMINATION of service to *****. Com.
Disclaimer: We can not be held legally liable for any claims, damage or loss that you may incur because of the cancellation of *****. Com. Any such damages may include but are not exclusively limited to: monetary losses, deleted data without backups, loss of position in search rankings, missed appointments, undelivered email and any other service, business or technical damages that you may suffer. For more information please refer to section 41.a.2.f of our Terms of Service.
This is the final renewal notice which we are legally required to communicate about the expiration of *****. Com certificate.
We support the environment and ask that you please consider the planet before printing this notice on paper. Our organization is proud to be part of the Zero-Carbon Waste Congress environmental group.
All web services will be restored automatically on *******.com and associated systems upon full receipt of payment. We thank you for your urgent attention to this matter and continued business.
SECURE ONLINE PAYMENT:
Example: Domain Name Solicitation Scam Submitted via a Website Contact Form
YOUR IMMEDIATE ATTENTION TO THIS MESSAGE IS ABSOLUTELY NECESSARY!
YOUR DOMAIN **********.com WILL BE TERMINATED WITHIN 24 HOURS
We have not received your payment for the renewal of your domain **********.com
We have made several attempts to reach you by phone, to inform you regarding the TERMINATION of your domain **********.com
CLICK HERE FOR SECURE ONLINE PAYMENT: http://yourdomainfirm[DOT]xyz/?n= **********.com&r=a&t=REDACTED&p=v1
IF WE DO NOT RECEIVE YOUR PAYMENT WITHIN 24 HOURS, YOUR DOMAIN **********.com WILL BE TERMINATED
The submission notification **********.com will EXPIRE WITHIN 24 HOURS after reception of this email